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What Is Business Software?

Business software is a collection of computer programs designed to help manage and run businesses, enhancing efficiency and accuracy. They are used for a variety of functions, including customer relationship management, project management, sales force automation and financial accounting. There are numerous types of software for business designed to meet the needs of its specific sector.

For instance, a business that sells its products online could benefit from powerful features such as customer relationship management software, which permits greater transparency and a greater level of trust with customers. This software can provide valuable insight into the performance of a business like how well its marketing functions or how effective its site is in converting customers.

Business software is widely used and has played a key part in the growth of many businesses across the globe. The first business application software was designed for jobs that required white collar workers and large mainframe computers being employed to automate processes such as bank cheque processing and factory accounting. Word Perfect and Microsoft Word resulted in the demise the IBM typewriter and the mathematical spreadsheet software such as Lotus 1-2-3 or Excel became very popular with corporate consumers.

Certain business software is interactive. This means that users can manipulate data and receive results immediately. Some business software can run in batch mode. This means it is programmed to run automatically and produce reports, with or without the intervention of the user. If a problem with a business software occurs an entire team is charged with resolving the problem so that users can return to their jobs. This is known as business application support.

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